Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and Ding’an Luhe Commercial and Trading Co., Ltd., concerning your access to and use of our website and online store. By accessing or using our website, you agree that you have read, understood, and agree to be bound by all of these terms. If you do not agree with any part of these terms, you must not use our website.
We reserve the right to update or modify these terms at any time without prior notice. Changes are effective immediately upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the revised terms.
Products and Pricing
All products are subject to availability. We reserve the right to discontinue or modify any product without notice. Prices are listed in US dollars and are subject to change. We make every effort to display accurate product information, including descriptions, images, and pricing, but we do not warrant that product information is always accurate, complete, or current.
If a product is listed at an incorrect price due to a typographical error or system malfunction, we reserve the right to cancel your order and issue a full refund. We will notify you promptly if this occurs.
Orders and Payments
When you place an order through our website, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order; it confirms that we have received it. We reserve the right to decline or cancel any order at our discretion, including orders that appear fraudulent or violate these terms.
Payment is processed securely through our payment gateway at the time of order. We accept major credit cards (Visa, Mastercard, American Express) and PayPal. Your payment information is encrypted and never stored on our servers.
Shipping and Delivery
Delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our control. Risk of loss passes to you upon delivery to the shipping carrier.
Detailed shipping information, including rates and estimated delivery times, is available on our Shipping page.
Returns and Refunds
Unopened tattoo sheets may be returned within 30 days of delivery for a full refund, excluding shipping costs. Opened or applied tattoos cannot be returned for hygiene reasons. Damaged or defective products will be replaced at no cost if reported within 7 days of delivery.
To initiate a return, contact us at luhemeishangmao@outlook.com with your order number and reason for return. We will provide a return address and instructions. Refunds are processed within 5 business days of receiving the returned item.
Product Safety and Disclaimer
Our temporary tattoos are made with cosmetic-grade, FDA-compliant ingredients. They are intended for external use only. Do not apply to broken, irritated, or sensitive skin. If irritation occurs, remove the tattoo immediately and discontinue use.
We recommend a patch test before applying any tattoo, especially if you have sensitive skin or known allergies. Apply a small tattoo to the inner wrist and wait 24 hours. If no irritation occurs, proceed with larger designs.
We are not liable for allergic reactions, skin irritation, or other adverse effects resulting from the use of our products. If you experience a severe reaction, seek medical attention and contact us with the product details.
Intellectual Property
All content on this website, including product designs, artwork, text, graphics, logos, and images, is the property of Ding’an Luhe Commercial and Trading Co., Ltd. and is protected by copyright and trademark law. You may not reproduce, distribute, modify, or use any content from this website without our written permission.
Our tattoo designs are original artwork. Copying, reproducing, or reselling our designs without authorization is strictly prohibited and will result in legal action.
User Conduct
You agree to use our website only for lawful purposes. You must not use our website to transmit any material that is unlawful, harmful, defamatory, infringing, or otherwise objectionable. You must not attempt to gain unauthorized access to any part of our website, server, or database.
Limitation of Liability
To the fullest extent permitted by law, Ding’an Luhe Commercial and Trading Co., Ltd. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product(s) in question.
Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of the People’s Republic of China.
Contact
If you have questions about these Terms of Service, contact us at luhemeishangmao@outlook.com, call us at 18926781434, or at our mailing address: Room 101, Unit 1, Building E6, Tianlai Valley, Jinshi Road, Dingcheng Town, Ding’an County, Hainan Province.